Zoho Desk

Cloud-based help desk software offering ticketing, self-service options, agent tools, automation, and customization. Streamline workflows and improve customer satisfaction.

  • Zoho Desk Standard

    Rs.800/mo
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    • Manage basic support for a small team. Offer multi-channel support (email, social, phone), self-service portal, knowledge base creation, basic automation, reporting, and track key metrics for improved service.

  • Zoho Desk Professional

    Rs.1,400/mo
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    • Builds on Standard with advanced features (collision detection, sentiment analysis, Zia AI) for efficiency. Automate workflows and gain deeper customer insights for higher satisfaction.

  • Zoho Desk Enterprise

    Rs.2,400/mo
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    • Builds on Pro with unlimited agents, advanced automation, and Zia AI for efficiency. Prioritize tickets, personalize support, gain deeper insights, and ensure service continuity with advanced SLA management.